So, each time I try to activate my network I keep getting 'Unidentified network' and 'No internet acess'. I have an Realtek PCIe GBE Family. Here is my issue, I have installed the latest drive for Realtek Network PCIe GBE Family Controller. My ethernet used to work. However, I upgraded to Win10 and it worked for a little while, but then stopped. Jan 11, 2016 Here is my issue, I have installed the latest drive for Realtek Network PCIe GBE Family Controller. My ethernet used to work. However, I upgraded to Win10.
Title says most of it. It must be on the computer itself because other wired and wifi connections to this modem. It is model Arris DG 2470
Here is what I have tried so far:
-Unplug modem and computer for at least 10 seconds and restart
-Try a different ethernet cord and different port on the modem. (light next to port is green when plugged in)
-Uninstall and reinstall all network devices and update drivers all followed by restarts
-a virus scan(nothing found)
-Disable ipv6
-Tried manual network connection for ipv4 as follows:
ip: 192.168.1.111
subnet mask: 255.255.255.0
default gate: 192.168.1.1
dns
primary dns: 8.8.8.8
secondary dns: 8.8.4.4
-Tried 'ipconfig /release' with error 'Error occurred while releasing interface ethernet : an address has not yet been associated with the network endpoint'
-If i do 'ipconfig /release' after putting in manual network settings the error is 'The operation is failed as no adapter is in the state permissible for this operation'
- Windows diagnostic came up with 'the default gateway is not available'
Here is my ipconfig /all with the default network settings.
Windows IP Configuration
Host Name . . . . . . . . . . . . : NightHawk
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 9C-5C-8E-89-66-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2dba:f881:a668:176f%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.23.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 194796686
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-A3-FD-61-9C-5C-8E-89-66-5E
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
What else can I try?
Here is what I have tried so far:
-Unplug modem and computer for at least 10 seconds and restart
-Try a different ethernet cord and different port on the modem. (light next to port is green when plugged in)
-Uninstall and reinstall all network devices and update drivers all followed by restarts
-a virus scan(nothing found)
-Disable ipv6
-Tried manual network connection for ipv4 as follows:
ip: 192.168.1.111
subnet mask: 255.255.255.0
default gate: 192.168.1.1
dns
primary dns: 8.8.8.8
secondary dns: 8.8.4.4
-Tried 'ipconfig /release' with error 'Error occurred while releasing interface ethernet : an address has not yet been associated with the network endpoint'
-If i do 'ipconfig /release' after putting in manual network settings the error is 'The operation is failed as no adapter is in the state permissible for this operation'
- Windows diagnostic came up with 'the default gateway is not available'
Here is my ipconfig /all with the default network settings.
Windows IP Configuration
Host Name . . . . . . . . . . . . : NightHawk
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 9C-5C-8E-89-66-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2dba:f881:a668:176f%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.23.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 194796686
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-A3-FD-61-9C-5C-8E-89-66-5E
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
What else can I try?
UPDATE: I tried connecting a phone and setting it to be a wifi receiver. Now there are 2 Unidentified Networks available on the computer. The troubleshooter give error 'The ethernet doesn't have a valid ip configuration'
Edited by klandry, 23 February 2018 - 06:01 PM.
Realtek Pcie Gbe Family Controller Driver 10
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Sean-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 80-1F-02-F2-0A-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : B8-AE-ED-20-B3-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::db6:9548:3865:e4ad%14(Preferred)
IPv4 Address. . . . . . . . . . . : 172.21.41.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.21.41.1
DHCPv6 IAID . . . . . . . . . . . : 79212269
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-78-C4-44-B8-AE-ED-20-B3-BF
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 150Mbps Wireless 802.11b/g/n Nano USB Adapter
Physical Address. . . . . . . . . : 80-1F-02-F2-0A-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f9ec:2d42:1af8:3b2%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 September 2015 21:46:15
Lease Expires . . . . . . . . . . : 09 September 2015 23:46:15
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 260054786
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-78-C4-44-B8-AE-ED-20-B3-BF
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{D72F904B-F0D4-48AB-9C08-5EA9A7222F4B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{E084CB19-1E16-45A2-AB62-D8D7403F5838}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
These are some details, I am currently using wifi, however I need to use ethernet, but the ethernet says it's unidentified, I have no idea what is going on...I haven't changed anything but two days ago my ethernet said it's unidentified and decided to give up on me, I have tried a ton of methods online that I have found so far and none have worked, this is why I have posted the above information.
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